Difference between revisions of "ITrack/IDispatch error 14532 - Invalid directory"

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(A new printing error I ran into)
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[[Image:14532 invalid directory.jpg|400px|thumb|left]]
[[Image:Could_Not_Initialize_Crystal.png|400px|thumb|left]]


This error occurs because the reports directory is not correct.
==='''Problem:'''===
Whenever a user tries to print from ITrack (any screen, single user) this error message pops up.


Go into '''Edit > Options > General''' and change the reports (and probably images & attachments) to be pointed to the correct path on their server.
==='''Solution:'''===
Reinstall Crystal 11. Also, make sure that '''Edit >> Options''' is pointed to the reports directory and that ODBC is set up correctly.


[[Category:Printing Error Messages (ITrack)]]
[[Category:Printing Error Messages (ITrack)]]


[[Category:ITrack/Support]]
[[Category:ITrack/Support]]

Revision as of 12:19, 11 January 2010

Could Not Initialize Crystal.png

Problem:

Whenever a user tries to print from ITrack (any screen, single user) this error message pops up.

Solution:

Reinstall Crystal 11. Also, make sure that Edit >> Options is pointed to the reports directory and that ODBC is set up correctly.

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