Difference between revisions of "ITrack/IDispatch error 14532 - Invalid directory"

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(Fixing category, image, formatting)
 
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This error occurs because the reports directory is not correct.
[[Image:14532 invalid directory.jpg]]


Go into '''Edit > Options > General''' and change the reports (and probably images & attachments) to be pointed to the correct path on their server.
Invalid directory.


[[Category:Printing Error Messages (ITrack)]]
== Problem ==
Whenever a user tries to print from ITrack (any screen, single user) this error message pops up.
 
== Solution ==
# Make sure that '''Edit >> Options''' is pointed to the reports directory and that [[ITrack/ODBC|ODBC]] is set up correctly.
# Try using the IP instead of the name, sometimes [http://en.wikipedia.org/wiki/Netbios NetBIOS] name resolution get borked.
# If that doesn't fix it, reinstall [http://tools.isoftdata.com/Crystal%20Reports%2011.5%20Installer%20Packages.exe Crystal 11].
 
[[Category:ITrack/Printing Error Messages]]
 
[[Category:ITrack/Support]]

Latest revision as of 12:30, 31 October 2011

14532 invalid directory.jpg

Invalid directory.

Problem

Whenever a user tries to print from ITrack (any screen, single user) this error message pops up.

Solution

  1. Make sure that Edit >> Options is pointed to the reports directory and that ODBC is set up correctly.
  2. Try using the IP instead of the name, sometimes NetBIOS name resolution get borked.
  3. If that doesn't fix it, reinstall Crystal 11.
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