ITrack/Quickbooks/Ignore

The accounting information inside of ITrack should be mirrored in Quickbooks. Therefore, it is always a bad idea to mark something with "Ignore" inside of ITrack because this will cause discrepancies between the two sets of data.

Cause

In the Quickbooks screen you/someone marked something as "Ignore."

Solution

1. Go into the database
2. In the corresponding table(ex. invoice, payments), the qbid and qbes will probably be set to -1
3. Set them to an empty string
4. Tell them/yourself to never set something to ignore again