Difference between revisions of "Database Update Crashing ITrack"

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(Recording a common issue we found a solution to.)
 
(No difference)

Latest revision as of 13:54, 29 May 2013

When ITrack is downloading updates it will occasionally crash when the Database Update is being applied. The error that ITrack will throw looks like this:

AdvancedDataManagementError.png

Advanced data management framework has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.

Cause:

The customer's database does not have the f_database_version function.

Solution:

Create the f_database_version function, the Database Update should apply itself normally after that.