Difference between revisions of "ITrack/Error 14001 - Failed loading extension"
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(An error I found while tech-supporting) |
(No difference)
|
Revision as of 12:39, 22 January 2010
Cause:
One of ITrack's extensions is not loading correctly when ITrack starts. This usually happens on the 'Parts' and 'Vehicles' extensions because they use a function call that requires the C++ redistributable package.
Solution:
Make sure that the C++ redistributable (vcredist_x86.exe) and the C++ redistributable service pack 1 (vcredist_x86_sp1.exe) have both been installed on the computer that is receiving this error.