ITrack/FPG Integration - Revision history

Dillon Sadofsky at 16:33, 27 November 2023

2023-11-27T16:33:28Z

← Older revision		Revision as of 11:33, 27 November 2023
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	=~~What is~~ FPG=		=DISCONTINUED=
			As of 11/27/2023 FPG has shut down the integration, new versions of the desktop software will remove reference to the defunct integration.

	=Contact Info=		=Contact Info=

2023-05-23T18:10:51Z

← Older revision		Revision as of 13:10, 23 May 2023
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	2. From the Sales Order Screen in Pro, click on 'Shipping Quote' and select 'View FPG shipping quote/schedule shipment'. In Enterprise, click on 'Advanced' and 'Get FPG shipping quote'		2. From the Sales Order Screen in Pro, click on 'Shipping Quote' and select 'View FPG shipping quote/schedule shipment'. In Enterprise, click on 'Advanced' and 'Get FPG shipping quote'


			[[File:ProGetFpg.png]] [[File:EnterpriseGetFpg.png]]

	3. Source and Destination addresses should have street, city, zip, and at least a contact name. Any other required fields will be highlighted in red; these may change as their API is updated.		3. Source and Destination addresses should have street, city, zip, and at least a contact name. Any other required fields will be highlighted in red; these may change as their API is updated.

2023-05-23T18:05:27Z

Troubleshooting

← Older revision		Revision as of 13:05, 23 May 2023
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	2. If you've configured your Freight Partners Group settings in Enterprise and "Enable FPG shipping" is checked but you the 'Get FPG shipping quote' option is greyed out, you may not have the correct permissions. Make sure your user has, under the Sales Orders category, 'Quote FPG shipments' and 'Schedule FPG shipments'. You may need to close and reopen ITrack for the new settings to be used.		2. If you've configured your Freight Partners Group settings in Enterprise and "Enable FPG shipping" is checked but you the 'Get FPG shipping quote' option is greyed out, you may not have the correct permissions. Make sure your user has, under the Sales Orders category, 'Quote FPG shipments' and 'Schedule FPG shipments'. You may need to close and reopen ITrack for the new settings to be used.

			3. If you've booked a quote but don't see a BOL number in the response or you're unable to retrieve a BOL pdf, you should contact FPG: <strong>(702) 725-3100 Option 2</strong> or email at <strong>ops@freightpartnersgroup.com</strong>

2023-05-23T18:03:00Z

← Older revision		Revision as of 13:03, 23 May 2023
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	6. Even after you've gotten to the list of quotes you may close the popup window and make edits to update the quotes.		6. Even after you've gotten to the list of quotes you may close the popup window and make edits to update the quotes.

			=Troubleshooting=
			1. If you don't see a Freight Partners Group section in the Shipping Integrations page, you are likely not on the correct version or haven't run current updates. Pro yards require minimum version 17 and Enterprise 36

			2. If you've configured your Freight Partners Group settings in Enterprise and "Enable FPG shipping" is checked but you the 'Get FPG shipping quote' option is greyed out, you may not have the correct permissions. Make sure your user has, under the Sales Orders category, 'Quote FPG shipments' and 'Schedule FPG shipments'. You may need to close and reopen ITrack for the new settings to be used.

2023-05-09T16:29:56Z

Configuring FPG Integration

← Older revision		Revision as of 11:29, 9 May 2023
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	-Click 'OK'		-Click 'OK'

	[[File:~~UpdatedShippingConfig~~.~~JPG~~]]		[[File:ShippingInstructionsConfigurationUpdated.png]]

	=Getting a Shipping Quote=		=Getting a Shipping Quote=

2023-05-09T16:22:23Z

Helpful Tips

← Older revision		Revision as of 11:22, 9 May 2023
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	[[File:ShipInstructionsRequiredFields.JPG]]		[[File:ShipInstructionsRequiredFields.JPG]]

	2. Pallet is the default shipping unit or container, and it is assumed a standard size of 40x48		2. <strong>Pallet is the default shipping unit or container, and it is assumed a standard size of 40x48 </strong>

	3. If a shipping unit other than pallet is chosen, and you don't add in container dimensions, the quote will be based off the largest product/line item		3. If a shipping unit other than pallet is chosen, and you don't add in container dimensions, the quote will be based off the largest product/line item

2023-05-09T16:21:46Z

Helpful Tips

← Older revision		Revision as of 11:21, 9 May 2023
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	3. If a shipping unit other than pallet is chosen, and you don't add in container dimensions, the quote will be based off the largest product/line item		3. If a shipping unit other than pallet is chosen, and you don't add in container dimensions, the quote will be based off the largest product/line item

	4. All of the sales order lines are loaded, by default onto a pallet. You can select an item and click on a button to exclude it from the shipping quote. You can also select items and move them to a new shipping unit/container.		4. All of the sales order lines are loaded, by default onto a <strong>pallet container</strong>. You can select an item and click on a button to exclude it from the shipping quote. You can also select items and move them to a new shipping unit/container.


			[[File:ShippingInstructionsMove.JPG]]

	5. Same day pickup is less likely after 11 a.m.		5. Same day pickup is less likely after 11 a.m.

	6. Even after you've gotten to the list of quotes you may close the popup window and make edits to update the quotes.		6. Even after you've gotten to the list of quotes you may close the popup window and make edits to update the quotes.

2023-05-09T16:19:30Z

Helpful Tips

← Older revision		Revision as of 11:19, 9 May 2023
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	=Helpful Tips=		=Helpful Tips=
	1. Full address and contact name are required. Phone number & company name should also be added, otherwise we use generic FPG defaults as a backup. Required fields, outside of address info, are marked. See following example for required field indicator:		1. <strong>Full address and contact name are required.</strong> Phone number & company name should also be added, otherwise we use generic FPG defaults as a backup. Required fields, outside of address info, are marked. See following example for required field indicator:

	[[File:ShipInstructionsRequiredFields.JPG]]		[[File:ShipInstructionsRequiredFields.JPG]]

2023-05-09T16:18:45Z

Helpful Tips

← Older revision		Revision as of 11:18, 9 May 2023
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	=Helpful Tips=		=Helpful Tips=
	1. Full address and contact name are required. Phone number & company name should also be added, otherwise we use generic FPG defaults as a backup. Required fields, outside of address info, are marked. See following example for required ~~fields...~~		1. Full address and contact name are required. Phone number & company name should also be added, otherwise we use generic FPG defaults as a backup. Required fields, outside of address info, are marked. See following example for required field indicator:

	[[File:ShipInstructionsRequiredFields.JPG]]		[[File:ShipInstructionsRequiredFields.JPG]]

2023-05-09T16:18:25Z

Helpful Tips

← Older revision		Revision as of 11:18, 9 May 2023
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	=Helpful Tips=		=Helpful Tips=
	1. Full address and contact name are required. Phone number & company name should also be added, otherwise we use generic FPG defaults as a backup. Required fields, outside of address info, are marked. See following example...		1. Full address and contact name are required. Phone number & company name should also be added, otherwise we use generic FPG defaults as a backup. Required fields, outside of address info, are marked. See following example for required fields...

	[[File:ShipInstructionsRequiredFields.JPG]]		[[File:ShipInstructionsRequiredFields.JPG]]