Difference between revisions of "ITrack/IDispatch error 31826"
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"Failed to retrieve data from the database." | "Failed to retrieve data from the database." | ||
== Cause == | == Cause == | ||
Revision as of 17:24, 11 February 2011
"Failed to retrieve data from the database."
Cause
This error occurs when Crystal was able to connect to a MySQL database, but the report query returned with an error.
Solution
Possible reasons the query would fail:
- The ODBC driver is pointed at the wrong server.
- Correct parameters were not passed in to the report.
- Something wrong with the report you are trying to print (it is not up to date, or the user's database is not up to date).
- The wrong report my be referenced in Edit >> Options >> Reports, causing ITrack to think that incorrect parameters are being passed in.
