Difference between revisions of "ITrack/Crystal Reports Failed to retrieve from the database"

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== Solution ==
== Solution ==
* In most cases, this error is caused by the specific report.
* In most cases, this error is caused by the specific report.
** Most likely, the internal query of the report failed when it was run.  The report (or database structure) may be out of date.
** Most likely, the internal query of the report failed when it was run.  The report (or database structure) may be out of date.
* Check ODBC, if its pointed to an actual server with a valid username and password but the database/table/field doesn't exist on this incorrect server, you'll get this error.
* Check ODBC, if its pointed to an actual server with a valid username and password but the database/table/field doesn't exist on this incorrect server, you'll get this error.


[[Category:ITrack/Problems/Crystal Reports]]
[[Category:ITrack/Problems/Crystal Reports]]

Revision as of 10:25, 17 March 2011

Cause

Crystal Reports failed to get information to fill out the report, even though it did connect before the failure.

Solution

  • In most cases, this error is caused by the specific report.
    • Most likely, the internal query of the report failed when it was run. The report (or database structure) may be out of date.
  • Check ODBC, if its pointed to an actual server with a valid username and password but the database/table/field doesn't exist on this incorrect server, you'll get this error.