Difference between revisions of "ITrack/Crystal Reports Failed to retrieve from the database"
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== Solution == | == Solution == | ||
* In most cases, this error is caused by the specific report. | * In most cases, this error is caused by the specific report. | ||
** Most likely, the internal query of the report failed when it was run. The report (or database structure) may be out of date. | ** Most likely, the internal query of the report failed when it was run. The report (or database structure) may be out of date. | ||
* Check ODBC, if its pointed to an actual server with a valid username and password but the database/table/field doesn't exist on this incorrect server, you'll get this error. | * Check ODBC, if its pointed to an actual server with a valid username and password but the database/table/field doesn't exist on this incorrect server, you'll get this error. | ||
[[Category:ITrack/Problems/Crystal Reports]] | [[Category:ITrack/Problems/Crystal Reports]] |
Revision as of 10:25, 17 March 2011
Cause
Crystal Reports failed to get information to fill out the report, even though it did connect before the failure.
Solution
- In most cases, this error is caused by the specific report.
- Most likely, the internal query of the report failed when it was run. The report (or database structure) may be out of date.
- Check ODBC, if its pointed to an actual server with a valid username and password but the database/table/field doesn't exist on this incorrect server, you'll get this error.