Difference between revisions of "ITrack/IDispatch error 31816 - Logon failed"

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(Huh, I guess the new option I added worked. Not entirely sure why, but I figure it should be added to the wiki.)
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This error occurs because the login information in ODBC is incorrect.  
This error occurs because the login information in ODBC is incorrect.  


== Solution ==
== Solution(s) ==
Open up ODBC, enter the correct information, and hit "Test" to confirm that you have a connection.
* Open up ODBC, enter the correct information, and hit "Test" to confirm that you have a connection.
* Try navigating to the reports directory and printing again.


[[Category:ITrack/Printing Error Messages]]
[[Category:ITrack/Printing Error Messages]]


[[Category:ITrack/Support]]
[[Category:ITrack/Support]]

Revision as of 08:50, 7 December 2011

IDispatchError31816.png

Logon failed.

Problem

This error occurs because the login information in ODBC is incorrect.

Solution(s)

  • Open up ODBC, enter the correct information, and hit "Test" to confirm that you have a connection.
  • Try navigating to the reports directory and printing again.