Difference between revisions of "ITrack/IDispatch error 31816 - Logon failed"
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(Huh, I guess the new option I added worked. Not entirely sure why, but I figure it should be added to the wiki.) |
(Adding some spicy info about this error) |
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== Solution(s) == | == Solution(s) == | ||
* Open up ODBC, enter the correct information, and hit "Test" to confirm that you have a connection. | * Open up ODBC, enter the correct information, and hit "Test" to confirm that you have a connection. | ||
* If an ODBC entry exists for ITrack in the 'User DSN' tab, you should delete that out. The ODBC connections should be set up in the 'System DSN' tab. | |||
* Try navigating to the reports directory and printing again. | * Try navigating to the reports directory and printing again. | ||
Revision as of 12:21, 12 January 2012
Logon failed.
Problem
This error occurs because the login information in ODBC is incorrect.
Solution(s)
- Open up ODBC, enter the correct information, and hit "Test" to confirm that you have a connection.
- If an ODBC entry exists for ITrack in the 'User DSN' tab, you should delete that out. The ODBC connections should be set up in the 'System DSN' tab.
- Try navigating to the reports directory and printing again.
