Difference between revisions of "ITrack/Registry locations"
Daytonlowell (talk | contribs) (New page: ==Old Location== HKEY_LOCAL_MACHINE\SYSTEM\Setup\AllowStart\ProtectedStorage ==New Location== HKEY_LOCAL_MACHINE\SOFTWARE\ISoft Data Systems\<Product Name>) |
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Older installs of ITrack wrote product/release code info to the "old" registry location. These causes issues if they are a yard who is attempting to run two different ITrack applications. (ex. ITrack Enterprise and ITrack Pro, ITrack Pro and ITrack AX) To fix this the registry location was changed to the "new" location. The old location will cause issues because it will make both copies of ITrack use the same product code and thus using the AU will break things for one of the two copies. | |||
If you find a machine that happens to have its ITrack product/release code info in the old location, remove the product/release code and use the latest "ITrack Registration.exe" application to give them a new product in the new location. There should be a different version of ITrack Registration for Enterprise, Pro & AX. | |||
==Old Location== | ==Old Location== | ||
HKEY_LOCAL_MACHINE\SYSTEM\Setup\AllowStart\ProtectedStorage | HKEY_LOCAL_MACHINE\SYSTEM\Setup\AllowStart\ProtectedStorage | ||
| Line 5: | Line 9: | ||
HKEY_LOCAL_MACHINE\SOFTWARE\ISoft Data Systems\<Product Name> | HKEY_LOCAL_MACHINE\SOFTWARE\ISoft Data Systems\<Product Name> | ||
[[Category:ITrack/Support]] | |||
Latest revision as of 07:02, 10 September 2009
Older installs of ITrack wrote product/release code info to the "old" registry location. These causes issues if they are a yard who is attempting to run two different ITrack applications. (ex. ITrack Enterprise and ITrack Pro, ITrack Pro and ITrack AX) To fix this the registry location was changed to the "new" location. The old location will cause issues because it will make both copies of ITrack use the same product code and thus using the AU will break things for one of the two copies.
If you find a machine that happens to have its ITrack product/release code info in the old location, remove the product/release code and use the latest "ITrack Registration.exe" application to give them a new product in the new location. There should be a different version of ITrack Registration for Enterprise, Pro & AX.
Old Location
HKEY_LOCAL_MACHINE\SYSTEM\Setup\AllowStart\ProtectedStorage
New Location
HKEY_LOCAL_MACHINE\SOFTWARE\ISoft Data Systems\<Product Name>
