Difference between revisions of "ITrack/Minimum Requirements"
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== | ==Mobile Apps== | ||
===Android / Windows=== | |||
Any Device running Chrome 66 or later. | |||
===iOS=== | |||
Any device running iOS 12.2 or later. '''ISoft recommends devices shown in bold which run the A10(or later) system on a chip.''' | |||
====iPhone==== | |||
* '''iPhone XS''' | |||
* '''iPhone XS Max''' | |||
* '''iPhone XR''' | |||
* '''iPhone X''' | |||
* '''iPhone 8''' | |||
* '''iPhone 8 Plus''' | |||
* '''iPhone 7''' | |||
* '''iPhone 7 Plus''' | |||
* iPhone 6s | |||
* iPhone 6s Plus | |||
* iPhone 6 | |||
* iPhone 6 Plus | |||
* iPhone SE | |||
* iPhone 5s | |||
====iPad==== | |||
* '''12.9-inch iPad Pro 3rd generation''' | |||
* '''12.9-inch iPad Pro 2nd generation''' | |||
* '''12.9-inch iPad Pro 1st generation''' | |||
* '''11-inch iPad Pro''' | |||
* '''10.5-inch iPad Pro''' | |||
* '''9.7-inch iPad Pro''' | |||
* '''iPad 6th generation''' | |||
* iPad 5th generation | |||
* '''iPad Air 3 | |||
* iPad Air 2 | |||
* iPad Air | |||
* '''iPad mini 5''' | |||
* iPad mini 4 | |||
* iPad mini 3 | |||
* iPad mini 2 | |||
====iPod touch==== | |||
* '''iPod touch (7th generation)''' | |||
* iPod touch (6th generation) | |||
==Desktop Apps== | |||
The desktop applications no longer support windows XP or older. Any installations on windows XP can no longer receive updates. | |||
In general, new installations are only supported on windows 7 or newer, and windows 10 or newer is suggested for future support. | |||
===Screen Resolution Requirements=== | |||
* '''ITrack AX''': 800 x 600 | * '''ITrack AX''': 800 x 600 | ||
* '''ITrack Enterprise''': 1024 x 768 | * '''ITrack Enterprise''': 1024 x 768 | ||
* '''ITrack Pro''': | * '''ITrack Pro''': 1024 x 768 | ||
==How to Check Your Screen Resolution== | ===How to Check/Change Your Screen Resolution=== | ||
===Windows XP=== | ====Windows XP==== | ||
# Click the '''Start button'''(bottom left of screen) | # Click the '''Start button'''(bottom left of screen) | ||
# '''Control Panel''' | # '''Control Panel''' | ||
# In the left pane click '''Switch to Classic View''' if it isn't already | # In the left pane click '''Switch to Classic View''' if it isn't already. | ||
# Find and open '''Display''' from the list | # Find and open '''Display''' from the list | ||
# Click the '''Settings''' tab | # Click the '''Settings''' tab | ||
# Your current resolution will be shown. | # Your current screen resolution will be shown in the dropdown. | ||
# If its less than 1024x768, click the dropdown and select 1024x768 or higher.(For Pro & Enterprise) | |||
===Windows Vista & 7=== | ====Windows Vista & 7==== | ||
# Click the '''Start button'''(bottom left of screen) | # Click the '''Start button'''(bottom left of screen) | ||
| Line 23: | Line 73: | ||
# Find and open '''Display''' from the list | # Find and open '''Display''' from the list | ||
# Select '''Adjust resolution''' from the left pane | # Select '''Adjust resolution''' from the left pane | ||
# Your current resolution will be shown. | # Your current screen resolution will be shown in the dropdown. | ||
# If its less than 1024x768, click the dropdown and select 1024x768 or higher.(For Pro & Enterprise) | |||
If your resolution is less then the minimum required for your version of ITrack, you | {{Tip|If your resolution is less then the minimum required for your version of ITrack, you may need to adjust your screen resolution in Windows in order for ITrack to display properly(ie, without scrollbars).}} | ||
Latest revision as of 14:55, 25 July 2024
Mobile Apps
Android / Windows
Any Device running Chrome 66 or later.
iOS
Any device running iOS 12.2 or later. ISoft recommends devices shown in bold which run the A10(or later) system on a chip.
iPhone
- iPhone XS
- iPhone XS Max
- iPhone XR
- iPhone X
- iPhone 8
- iPhone 8 Plus
- iPhone 7
- iPhone 7 Plus
- iPhone 6s
- iPhone 6s Plus
- iPhone 6
- iPhone 6 Plus
- iPhone SE
- iPhone 5s
iPad
- 12.9-inch iPad Pro 3rd generation
- 12.9-inch iPad Pro 2nd generation
- 12.9-inch iPad Pro 1st generation
- 11-inch iPad Pro
- 10.5-inch iPad Pro
- 9.7-inch iPad Pro
- iPad 6th generation
- iPad 5th generation
- iPad Air 3
- iPad Air 2
- iPad Air
- iPad mini 5
- iPad mini 4
- iPad mini 3
- iPad mini 2
iPod touch
- iPod touch (7th generation)
- iPod touch (6th generation)
Desktop Apps
The desktop applications no longer support windows XP or older. Any installations on windows XP can no longer receive updates.
In general, new installations are only supported on windows 7 or newer, and windows 10 or newer is suggested for future support.
Screen Resolution Requirements
- ITrack AX: 800 x 600
- ITrack Enterprise: 1024 x 768
- ITrack Pro: 1024 x 768
How to Check/Change Your Screen Resolution
Windows XP
- Click the Start button(bottom left of screen)
- Control Panel
- In the left pane click Switch to Classic View if it isn't already.
- Find and open Display from the list
- Click the Settings tab
- Your current screen resolution will be shown in the dropdown.
- If its less than 1024x768, click the dropdown and select 1024x768 or higher.(For Pro & Enterprise)
Windows Vista & 7
- Click the Start button(bottom left of screen)
- Control Panel
- In the top right click View by and select Small icons
- Find and open Display from the list
- Select Adjust resolution from the left pane
- Your current screen resolution will be shown in the dropdown.
- If its less than 1024x768, click the dropdown and select 1024x768 or higher.(For Pro & Enterprise)
| Tip |
| If your resolution is less then the minimum required for your version of ITrack, you may need to adjust your screen resolution in Windows in order for ITrack to display properly(ie, without scrollbars). |
