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| [[Image:SoftPhone.png]] | | #redirect [[Internal:Setting_Up_Onsip_Soft_Phone]] |
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| == To set up the Onsip softphone:==
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| # Download and install the X-Lite software phone: http://www.counterpath.com/x-lite-4-for-windows-download.html
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| # After installation, X-Lite will require you to set up an account. Your system administration should be able to send you an email with your account details, or otherwise provide them to you.
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| # Under the Softphone menu in X-Lite, choose "Account Settings."
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| # Fill in all of the fields according to the guide below, using the account details obtained in step 2, and hit OK.
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| * If all went as planned, your phone should be ready to use. The display will say "Your username is: <username>".
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| * If "Registration error: 401 - Unauthorized" shows up on the phone's display, then you will need to make sure all of your account information is correct.
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| * Please note that the account information for my.onsip.com is different from the SIP account information and will not work if you try to set your phone up with it. If you are missing any of the information you need to fill all the account fields in, you probably don't have the right account information. See your system administrator.
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| == Account Fields: ==
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| * Display Name: <Whatever you want>
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| * User Name: <Username>
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| * Password: <SIP Password>
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| * Authorization user name: <Auth Username>
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| * Domain: <Proxy/Domain>
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| In X-Lite 4:
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| * User ID: <Username>
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| * Domain: isoftdata.onsip.com
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| * Password: <SIP Password>
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| * Display Name: <Whatever you want>
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| * Authorization name: <Auth Username>
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| Under Domain Proxy, make sure the "Register with domain and receive calls" box is checked, the "Domain" radio button is selected, and the address is "isoftdata.onsip.com".
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