Difference between revisions of "ITrack/An Error occurred while trying to print"
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(Added to Error Messages category) |
(Putting in some more info regarding an error that I ran into) |
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This darn helpful error message usually means the network drive where the reports are stored is not accessible for some reason. Try navigating to that network share using explorer to see what the issue is. | [[Image:ErrorOccuredWhileTryingToPrint.png|frame|center|400px]] | ||
==='''Problem:'''=== | |||
This darn helpful error message usually means the network drive where the reports are stored is not accessible for some reason. | |||
==='''Solution:'''=== | |||
# Try navigating to that network share using explorer to see what the issue is. | |||
# You may need to change where ITrack looks for the reports directory (Edit >> Options). I set that value to the Mapped Network drive that the customer had set up, and ITrack printed fine after that. | |||
[[Category:ITrack/Problems/Printing]] | [[Category:ITrack/Problems/Printing]] | ||
[[Category:ITrack/Problems/Error Messages]] | [[Category:ITrack/Problems/Error Messages]] | ||
Revision as of 13:12, 8 January 2010
Problem:
This darn helpful error message usually means the network drive where the reports are stored is not accessible for some reason.
Solution:
- Try navigating to that network share using explorer to see what the issue is.
- You may need to change where ITrack looks for the reports directory (Edit >> Options). I set that value to the Mapped Network drive that the customer had set up, and ITrack printed fine after that.
