Difference between revisions of "ITrack/Pro/Quickbooks Screen"
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==Problems/Solutions== | ==Problems/Solutions== | ||
'''Notice: Before we get started, the support team would like to point out that Quickbooks is | '''Notice: Before we get started, the support team would like to point out that Quickbooks is evil.''' | ||
Problem: | Problem: | ||
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Solution: | Solution: | ||
In the case of a Invoice or Payment, you probably need to go to customer tab on the Quickbooks screen and double click the customer on the invoice/payment, then select the correct corresponding customer in Quickbooks. Then try to repush the invoice/payment to Quickbooks. | In the case of a Invoice or Payment, you probably need to go to customer tab on the Quickbooks screen and double click the customer on the invoice/payment, then select the correct corresponding customer in Quickbooks. Then try to repush the invoice/payment to Quickbooks. | ||
== Setting up on a client machine == | == Setting up on a client machine == | ||
We can not link Quickbooks and ITrack Pro until the customer has Quickbooks all set up (because we don't know - and shouldn't know - the inner workings of the customer's accounting methods). Once Quickbooks is set up according to their accounting methods just follow these steps: | We can not link Quickbooks and ITrack Pro until the customer has Quickbooks all set up (because we don't know - and shouldn't know - the inner workings of the customer's accounting methods). Once Quickbooks is set up according to their accounting methods just follow these steps: | ||
Revision as of 11:31, 24 August 2009
Quickbooks is an accounting software package that we are able to link with ITrack.
Problems/Solutions
Notice: Before we get started, the support team would like to point out that Quickbooks is evil.
Problem: Object "220000-1168719388" specified in the request cannot be found. QuickBooks error message: Invalid argument. The specified record does not exist in the list. Code: 3120
Solution: In the case of a Invoice or Payment, you probably need to go to customer tab on the Quickbooks screen and double click the customer on the invoice/payment, then select the correct corresponding customer in Quickbooks. Then try to repush the invoice/payment to Quickbooks.
Setting up on a client machine
We can not link Quickbooks and ITrack Pro until the customer has Quickbooks all set up (because we don't know - and shouldn't know - the inner workings of the customer's accounting methods). Once Quickbooks is set up according to their accounting methods just follow these steps:
- Install the latest version of the Quickbooks SDK (currently 8.0)
- Put Quickbooks into multi-user mode (File->Switch to Multi-User mode)
- Make sure the ITrack Quickbooks Toolkit is pointed at the same company file as the one open in Quickbooks
- Initiate communication with Quickbooks from the ITrack Quickbooks Toolkit
- Go back to Quickbooks, set it up to always be able to communicate, even when Quickbooks is not turned on
