Difference between revisions of "ITrack/ITrack has encountered a critical error"

Revision as of 17:51, 11 January 2010

There are many possible causes for this (usually rare) error message.

One of the most probable causes is that some of the ITrack binaries are out of date.

Making sure that you are using a fully updated version of ITrack.

If the problem reoccurs, contact ISoft and let them know what was happening before the error message occurred.

@@ Line 1: / Line 1: @@
-[[Image:Critical_error.png|frame|center|400px]]
+[[Image:Critical_error.png|right]]
-==='''Problem:'''===
+== Problem ==
-The customer has a bad .dll in their ITrack directory.
+There are many possible causes for this (usually rare) error message.
+One of the most probable causes is that some of the ITrack binaries are out of date.
+== Solution ==
+Making sure that you are using a fully updated version of ITrack.
+If the problem reoccurs, contact ISoft and let them know what was happening before the error message occurred.
-==='''Solution:'''===
-*The fast way: Find the zip file of .dlls on tools.isoftdata.com
-*The slow (slightly more correct) way: Transfer all of the .dlls from your ITrack directory into theirs.
 [[Category:ITrack/Problems/Error Messages]]