Difference between revisions of "ITrack/Crystal Reports Logon Failed"

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(New page: This error probably means that your computer is trying and failing to log into the MYSQL server. If your PC connects with the server over a VPN, make sure that the VPN software is running...)
 
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This error probably means that your computer is trying and failing to log into the MYSQL server. If your PC connects with the server over a VPN, make sure that the VPN software is running properly on both machines.  If that's not the problem, then it's usually a good idea to make sure the MYSQL service is actually running on the intended host and that there are no firewalls blocking any necessary ports.
==Cause==
This error probably means that your computer is trying and failing to log into the MYSQL server.
 
==Solution==
If your PC connects with the server over a VPN, make sure that the VPN software is running properly on both machines.  If that's not the problem, then it's usually a good idea to make sure the MYSQL service is actually running on the intended host and that there are no firewalls blocking any necessary ports.
 
[[Category:Error Messages (ITrack)]]
[[Category:Printing Error Messages (ITrack)]]

Revision as of 09:05, 25 February 2009

Cause

This error probably means that your computer is trying and failing to log into the MYSQL server.

Solution

If your PC connects with the server over a VPN, make sure that the VPN software is running properly on both machines. If that's not the problem, then it's usually a good idea to make sure the MYSQL service is actually running on the intended host and that there are no firewalls blocking any necessary ports.