Difference between revisions of "ITrack/Crystal Reports Logon Failed"
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This error occurs when printing a report. | |||
==Cause== | ==Cause== | ||
This error probably means that | This error probably means that [[Crystal Reports]] is trying and failing to log into the MySQL server using an ODBC connection. | ||
==Solution== | ==Solution== | ||
The first thing to do is check the ODBC connection on the computer with the error, and make sure these settings are properly configured: | |||
* Host | |||
* Username | |||
* Port | |||
If ITrack can connect, but Crystal Reports (through the ODBC connection) can not, the problem almost always has to do with the settings for the ODBC connection. | |||
It is also possible that some sort of software firewall could be blocking ODBC, but not ITrack itself. | |||
[[Category:Error Messages (ITrack)]] | [[Category:Error Messages (ITrack)]] | ||
[[Category:Printing Error Messages (ITrack)]] | [[Category:Printing Error Messages (ITrack)]] | ||
Revision as of 10:09, 25 February 2009
This error occurs when printing a report.
Cause
This error probably means that Crystal Reports is trying and failing to log into the MySQL server using an ODBC connection.
Solution
The first thing to do is check the ODBC connection on the computer with the error, and make sure these settings are properly configured:
- Host
- Username
- Port
If ITrack can connect, but Crystal Reports (through the ODBC connection) can not, the problem almost always has to do with the settings for the ODBC connection.
It is also possible that some sort of software firewall could be blocking ODBC, but not ITrack itself.
