Difference between revisions of "ITrack/IDispatch error 14532 - Invalid directory"

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==='''Solution:'''===
==='''Solution:'''===
1. Make sure that '''Edit >> Options''' is pointed to the reports directory and that ODBC is set up correctly.
# Make sure that '''Edit >> Options''' is pointed to the reports directory and that ODBC is set up correctly.
## Try using the IP rather than the name, sometimes [http://en.wikipedia.org/wiki/Netbios NetBIOS] name resolution get borked.


2. That probably won't fix it, so reinstall [http://tools.isoftdata.com/Crystal%20Reports%2011.5%20Installer%20Packages.exe Crystal 11].  
# If that doesn't fix it, reinstall [http://tools.isoftdata.com/Crystal%20Reports%2011.5%20Installer%20Packages.exe Crystal 11].  
[[Category:Printing Error Messages (ITrack)]]
[[Category:Printing Error Messages (ITrack)]]


[[Category:ITrack/Support]]
[[Category:ITrack/Support]]

Revision as of 15:14, 11 January 2010

Could Not Initialize Crystal.png

Problem:

Whenever a user tries to print from ITrack (any screen, single user) this error message pops up.

Solution:

  1. Make sure that Edit >> Options is pointed to the reports directory and that ODBC is set up correctly.
    1. Try using the IP rather than the name, sometimes NetBIOS name resolution get borked.
  1. If that doesn't fix it, reinstall Crystal 11.
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