Difference between revisions of "ITrack/IDispatch error 14530 - Dos error"
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(A new IDispatch Error that I found) |
(Fixing category, image, formatting) |
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[[Image:IDispatch14530.jpg | [[Image:IDispatch14530.jpg]] | ||
Dos error. | |||
== Cause == | |||
This error occurs because the user needs authentication to access the server where the reports directory is stored. | This error occurs because the user needs authentication to access the server where the reports directory is stored. | ||
== Solution == | |||
To fix this problem, map the reports directory as a network drive. Open up '''My Computer''', go to '''Tools''' --> '''Map Network Drive''', select the letter you would like to have mapped, and copy/paste the address of the reports directory into the 'Folder' field. | To fix this problem, map the reports directory as a network drive. Open up '''My Computer''', go to '''Tools''' --> '''Map Network Drive''', select the letter you would like to have mapped, and copy/paste the address of the reports directory into the 'Folder' field. | ||
Afterwards, make sure the directories in ITrack are configured to use the mapped network drive. | Afterwards, make sure the directories in ITrack are configured to use the mapped network drive. | ||
[[Category:Printing Error Messages | [[Category:ITrack/Printing Error Messages]] | ||
[[Category:ITrack/Support]] | [[Category:ITrack/Support]] | ||
Latest revision as of 11:32, 31 October 2011
Dos error.
Cause
This error occurs because the user needs authentication to access the server where the reports directory is stored.
Solution
To fix this problem, map the reports directory as a network drive. Open up My Computer, go to Tools --> Map Network Drive, select the letter you would like to have mapped, and copy/paste the address of the reports directory into the 'Folder' field.
Afterwards, make sure the directories in ITrack are configured to use the mapped network drive.
