Difference between revisions of "Setting Up Onsip Soft Phone"

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(→‎Account Fields:: Updated fields for X-Lite 4.)
(→‎To set up the Onsip softphone:: Fixed some of the steps involved in configuring the phone, notably step 3, which was completely wrong previously.)
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== To set up the Onsip softphone:==
== To set up the Onsip softphone:==
# Download and install the X-Lite software phone: http://download.cnet.com/X-Lite/3000-2349_4-10547103.html
# Download and install the X-Lite software phone: http://download.cnet.com/X-Lite/3000-2349_4-10547103.html
# After installation, X-Lite will require you to set up an account. You can access your account information via an email that Brian sent out.
# After installation, X-Lite will require you to set up an account. Your system administration should be able to send you an email with your account details, or otherwise provide them to you.
# The email will give you log in info so that you can get access to https://admin.onsip.com. Once you are logged in, your phone account credentials will be listed near the bottom of the page.
# Under the Softphone menu in X-Lite, choose "Account Settings."
# Fill in all of the fields and hit OK.  
# Fill in all of the fields according to the guide below, using the account details obtained in step 2, and hit OK.  
* If all went as planned, your phone should be ready to use. The display will say "Your username is: <username>".
* If all went as planned, your phone should be ready to use. The display will say "Your username is: <username>".
* If "Registration error: 401 - Unauthorized" shows up on the phone's display, then you will need to make sure all of your account information is correct.
* If "Registration error: 401 - Unauthorized" shows up on the phone's display, then you will need to make sure all of your account information is correct.

Revision as of 11:42, 12 December 2011

SoftPhone.png

To set up the Onsip softphone:

  1. Download and install the X-Lite software phone: http://download.cnet.com/X-Lite/3000-2349_4-10547103.html
  2. After installation, X-Lite will require you to set up an account. Your system administration should be able to send you an email with your account details, or otherwise provide them to you.
  3. Under the Softphone menu in X-Lite, choose "Account Settings."
  4. Fill in all of the fields according to the guide below, using the account details obtained in step 2, and hit OK.
  • If all went as planned, your phone should be ready to use. The display will say "Your username is: <username>".
  • If "Registration error: 401 - Unauthorized" shows up on the phone's display, then you will need to make sure all of your account information is correct.

Account Fields:

  • Display Name: <Whatever you want>
  • User Name: <Username>
  • Password: <SIP Password>
  • Authorization user name: <Auth Username>
  • Domain: <Proxy/Domain>

In X-Lite 4:

  • User ID: <Username>
  • Domain: isoftdata.onsip.com
  • Password: <SIP Password>
  • Display Name: <Whatever you want>
  • Authorization name: <Auth Username>

Under Domain Proxy, make sure the "Register with domain and receive calls" box is checked, the "Domain" radio button is selected, and the address is "isoftdata.onsip.com".

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