ITrack/Crystal Reports Logon Failed

Cause

This error probably means that your computer is trying and failing to log into the MYSQL server.

Solution

If your PC connects with the server over a VPN, make sure that the VPN software is running properly on both machines. If that's not the problem, then it's usually a good idea to make sure the MYSQL service is actually running on the intended host and that there are no firewalls blocking any necessary ports.