ITrack/An Error occurred while trying to print

Problem:

This darn helpful error message usually means the network drive where the reports are stored is not accessible for some reason.

Solution:

1. Try navigating to that network share using explorer to see what the issue is.
2. You may need to change where ITrack looks for the reports directory (Edit >> Options). I set that value to the Mapped Network drive that the customer had set up, and ITrack printed fine after that.