ITrack/Pro/Quickbooks Screen
Quickbooks is an accounting software package that we are able to link with ITrack.
Possible Problems/Solutions
Before we get started, the support team would like to point out that Quickbooks is dumb.
Problem: Object "220000-1168719388" specified in the request cannot be found. QuickBooks error message: Invalid argument. The specified record does not exist in the list. Code: 3120
Solution: In the case of a Invoice or Payment, you probably need to go to customer tab on the Quickbooks screen and double click the customer on the invoice/payment, then select the correct corresponding customer in Quickbooks. Then try to repush the invoice/payment to Quickbooks.
Setting up on a client machine
We can not link Quickbooks and ITrack Pro until the customer has Quickbooks all set up (because we don't know - and shouldn't know - the inner workings of the customer's accounting methods). Once Quickbooks is set up according to their accounting methods just follow these steps:
- Install the latest version of the Quickbooks SDK (currently 8.0)
- Put Quickbooks into multi-user mode (File->Switch to Multi-User mode)
- Make sure the ITrack Quickbooks Toolkit is pointed at the same company file as the one open in Quickbooks
- Initiate communication with Quickbooks from the ITrack Quickbooks Toolkit
- Go back to Quickbooks, set it up to always be able to communicate, even when Quickbooks is not turned on
