ITrack/Reports print out with wrong size or orientation

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Sometimes a report will print out successfully, but will print landscape instead of portrait (or vice versa) or will not fit on the page correctly.

Cause

Either

  • Crystal thinks that the page is the wrong size.
  • Windows thinks that the page is the wrong size.

Solution

  • If Crystal is confused, the report itself will have to be modified, or (more likely) the width/height/orientation settings changed.
  • If Windows is confused, the printer properties in Windows will have to be changed to reflect your printer and paper.