Database Update Crashing ITrack

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Revision as of 12:54, 29 May 2013 by Codeman (talk | contribs) (Recording a common issue we found a solution to.)
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When ITrack is downloading updates it will occasionally crash when the Database Update is being applied. The error that ITrack will throw looks like this:

AdvancedDataManagementError.png

Advanced data management framework has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.

Cause:

The customer's database does not have the f_database_version function.

Solution:

Create the f_database_version function, the Database Update should apply itself normally after that.