Gremlins are feisty little creatures who have a special talent for breaking software applications created by ISoft. Unlike leprechauns gremlins do not create mischievous technical support issues. They create issues that make you want to throw someone out of a second story window.
Gremlins are the bane of ISoft technical support. They should be dealt with as soon as possible, and when all else fails you may need to call in an exterminator to get rid of them.