Difference between revisions of "ITrack/An Error occurred while trying to print"
From ISoft Wiki
< ITrack
Jump to navigationJump to search
(Putting in some more info regarding an error that I ran into) |
(Contrary to what most movie protagonists imply, conformity is beautiful.) |
||
| Line 1: | Line 1: | ||
[[Image:ErrorOccuredWhileTryingToPrint.png|frame|center|400px]] | [[Image:ErrorOccuredWhileTryingToPrint.png|frame|center|400px]] | ||
== | ==Problem:== | ||
This darn helpful error message usually means the network drive where the reports are stored is not accessible for some reason. | This darn helpful error message usually means the network drive where the reports are stored is not accessible for some reason. | ||
== | ==Solution:== | ||
# Try navigating to that network share using explorer to see what the issue is. | # Try navigating to that network share using explorer to see what the issue is. | ||
# You may need to change where ITrack looks for the reports directory (Edit >> Options). I set that value to the Mapped Network drive that the customer had set up, and ITrack printed fine after that. | # You may need to change where ITrack looks for the reports directory (Edit >> Options). I set that value to the Mapped Network drive that the customer had set up, and ITrack printed fine after that. | ||
Revision as of 13:04, 20 January 2010
Problem:
This darn helpful error message usually means the network drive where the reports are stored is not accessible for some reason.
Solution:
- Try navigating to that network share using explorer to see what the issue is.
- You may need to change where ITrack looks for the reports directory (Edit >> Options). I set that value to the Mapped Network drive that the customer had set up, and ITrack printed fine after that.
