Difference between revisions of "ITrack/An Error occurred while trying to print"

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(Contrary to what most movie protagonists imply, conformity is beautiful.)
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==Solution:==
==Solution:==
# Try navigating to that network share using explorer to see what the issue is.
# Try navigating to that network share using explorer to see what the issue is.
# You may need to change where ITrack looks for the reports directory (Edit >> Options). I set that value to the Mapped Network drive that the customer had set up, and ITrack printed fine after that.
# You may need to change where ITrack looks for the reports directory (Edit >> Options).


[[Category:ITrack/Problems/Printing]]
[[Category:ITrack/Problems/Printing]]
[[Category:ITrack/Problems/Error Messages]]
[[Category:ITrack/Problems/Error Messages]]

Revision as of 14:47, 20 September 2011

ErrorOccuredWhileTryingToPrint.png

Problem:

This darn helpful error message usually means the network drive where the reports are stored is not accessible for some reason.

Solution:

  1. Try navigating to that network share using explorer to see what the issue is.
  2. You may need to change where ITrack looks for the reports directory (Edit >> Options).