Difference between revisions of "ITrack/Crystal Reports Logon Failed"

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==Cause==
#REDIRECT [[ITrack/IDispatch error 31816 - Logon failed]]
This error probably means that your computer is trying and failing to log into the MYSQL server.
 
==Solution==
If your PC connects with the server over a VPN, make sure that the VPN software is running properly on both machines.  If that's not the problem, then it's usually a good idea to make sure the MYSQL service is actually running on the intended host and that there are no firewalls blocking any necessary ports.
 
[[Category:Error Messages (ITrack)]]
[[Category:Printing Error Messages (ITrack)]]

Latest revision as of 16:17, 18 January 2012

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