ITrack/Crystal Reports Unable to initialize crystal reports viewer

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This error will generally occur while trying to open an screen that makes use of the Crystal Reports viewer.

Cause

The crviewer.dll DLL is not registered on the computer.

Solution

This batch file will most likely fix the issue.

To do it manually:

  1. Open a command window (with Administrator privileges)
  2. Browse to the directory containing crviewer.dll (usually the ITrack installation directory)
  3. Run "regsvr32 crviewer.dll" (without quotes)