Difference between revisions of "ITrack/Crystal Reports Unable to initialize crystal reports viewer"

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(New page: ==Cause== Crystal will give this error message when crviewer.dll is not registered. ==Solution== Register crviewer.dll which is in the ITrack installation directory (Usually C:\Program Fi...)
 
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This error will generally occur while trying to open an extension that makes use of the Crystal Reports viewer.
==Cause==
==Cause==
Crystal will give this error message when crviewer.dll is not registered.
The crviewer.dll DLL is not registered on the computer.


==Solution==
==Solution==
Register crviewer.dll which is in the ITrack installation directory (Usually C:\Program Files\ISoft Data Systems\ITrack Enterprise\)
# Open a command window (with Administrator privileges)
# Browse to the directory containing crviewer.dll (usually the ITrack installation directory)
# Run "regsvr32 crviewer.dll" (without quotes)


To fix this issue, download and run this batch file: http://downloads.isoftdata.com/crviewer_reg.bat (right click and select "save target as" or "save link as")
[http://downloads.isoftdata.com/crviewer_reg.bat This batch file] may do the job for you.


[[Category:Error Messages (ITrack)]]
[[Category:Error Messages (ITrack)]]
[[Category:Printing Error Messages (ITrack)]]
[[Category:Printing Error Messages (ITrack)]]

Revision as of 16:17, 2 December 2008

This error will generally occur while trying to open an extension that makes use of the Crystal Reports viewer.

Cause

The crviewer.dll DLL is not registered on the computer.

Solution

  1. Open a command window (with Administrator privileges)
  2. Browse to the directory containing crviewer.dll (usually the ITrack installation directory)
  3. Run "regsvr32 crviewer.dll" (without quotes)

This batch file may do the job for you.