Difference between revisions of "ITrack/Crystal Reports Unable to initialize crystal reports viewer"

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(New page: ==Cause== Crystal will give this error message when crviewer.dll is not registered. ==Solution== Register crviewer.dll which is in the ITrack installation directory (Usually C:\Program Fi...)
 
 
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This error will generally occur while trying to open an screen that makes use of the Crystal Reports viewer.
==Cause==
==Cause==
Crystal will give this error message when crviewer.dll is not registered.
The crviewer.dll DLL is not registered on the computer.


==Solution==
==Solution==
Register crviewer.dll which is in the ITrack installation directory (Usually C:\Program Files\ISoft Data Systems\ITrack Enterprise\)


To fix this issue, download and run this batch file: http://downloads.isoftdata.com/crviewer_reg.bat (right click and select "save target as" or "save link as")
[http://tools.isoftdata.com/crviewer_reg.bat This batch file] will most likely fix the issue.
 
To do it manually:
 
# Open a command window (with Administrator privileges)
# Browse to the directory containing crviewer.dll (usually the ITrack installation directory)
# Run "regsvr32 crviewer.dll" (without quotes)


[[Category:Error Messages (ITrack)]]
[[Category:ITrack/Problems/Crystal Reports]]
[[Category:Printing Error Messages (ITrack)]]

Latest revision as of 13:10, 24 August 2009

This error will generally occur while trying to open an screen that makes use of the Crystal Reports viewer.

Cause

The crviewer.dll DLL is not registered on the computer.

Solution

This batch file will most likely fix the issue.

To do it manually:

  1. Open a command window (with Administrator privileges)
  2. Browse to the directory containing crviewer.dll (usually the ITrack installation directory)
  3. Run "regsvr32 crviewer.dll" (without quotes)