Difference between revisions of "ITrack/Crystal Reports Unable to initialize crystal reports viewer"

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Revision as of 16:58, 2 December 2008

This error will generally occur while trying to open an extension that makes use of the Crystal Reports viewer.

Cause

The crviewer.dll DLL is not registered on the computer.

Solution

  1. Open a command window (with Administrator privileges)
  2. Browse to the directory containing crviewer.dll (usually the ITrack installation directory)
  3. Run "regsvr32 crviewer.dll" (without quotes)

This batch file may do the job for you.