Difference between revisions of "ITrack/Error 14001 - Failed loading extension"

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(An error I found while tech-supporting)
 
(Making better)
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[[Image:Error_14001_Parts.PNG|center]]
[[Image:Error_14001_Parts.PNG]]
[[Image:Error_14001_Vehicles.PNG|center]]


== Cause: ==
== Cause: ==
One of ITrack's extensions is not loading correctly when ITrack starts. This usually happens on the 'Parts' and 'Vehicles' extensions because they use a function call that requires the C++ redistributable package.
One of ITrack's extensions is not loading correctly when ITrack starts. If this happens on the 'Parts' and 'Vehicles' extensions, it is likely because of their dependence on [[DeVIL]], or because they use a function call that requires the C++ redistributable package.


== Solution: ==
== Solution: ==
Make sure that the C++ redistributable (vcredist_x86.exe) and the C++ redistributable service pack 1 (vcredist_x86_sp1.exe) have both been installed on the computer that is receiving this error.
Make sure that DeVIL, the C++ redistributable (vcredist_x86.exe), and the C++ redistributable service pack 1 (vcredist_x86_sp1.exe) have been correctly installed on that computer.


[[Category:ITrack/Problems/Error Messages]]
[[Category:ITrack/Problems/Error Messages]]

Revision as of 14:52, 24 August 2011

Error 14001 Parts.PNG

Cause:

One of ITrack's extensions is not loading correctly when ITrack starts. If this happens on the 'Parts' and 'Vehicles' extensions, it is likely because of their dependence on DeVIL, or because they use a function call that requires the C++ redistributable package.

Solution:

Make sure that DeVIL, the C++ redistributable (vcredist_x86.exe), and the C++ redistributable service pack 1 (vcredist_x86_sp1.exe) have been correctly installed on that computer.