ITrack/Error Loading VIN Power

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Revision as of 16:39, 17 December 2013 by Jmckinstry (talk | contribs) (→‎Cause: Made a counter word generic)
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ErrorLoadingVINPower.jpg

This error will sometimes occur when initializing the vehicle screen (or any screen that uses the VinPower library).

Cause

This error is usually indicative of one of these things:

  • The VinPower path in the host file isn't pointed to the correct directory of the vin power files
  • vp_lib6.dll needs to be registered
  • The VinPower data files are incomplete or need to be updated (should be more than a dozen)
  • The VINPower Developer code needs to be updated in the database.

Solution

To make sure that the VinPower path is correct, check the datapath element in the [vinpower] section of the host.ini file. It should refer to a directory containing VinPower files, usually in a folder called "vinpower" or "data" in the ITrack folder.

To register vp_lib6.dll, open up the command prompt and run regsvr32 <path of vin power files>\vp_lib6.dll

  • If there are spaces in the direct path, make sure to put quotation marks around the path. Ex: "C:\Program Files\ISoft Data Systems\ITrack Pro\Vinpower"