Difference between revisions of "ITrack/IDispatch error 14534 - Access Denied"

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[[Image:IDispatch_Error_14534.PNG|400px|thumb|left]]
[[Image:IDispatch_Error_14534.PNG]]


This error occurs because of an issue where Windows does not immediately recognize the reports directory on the server. Once you navigate to the reports directory this error message should no longer appear. However, this is only a temporary solution; this error will appear each time the user starts his/her computer (until they go to their reports directory).
== Cause ==
This error occurs because of an issue where Windows does not immediately recognize the reports directory on the server.


To solve this problem, simply map the ITrack folder on the server to a network drive, then reflect that change within ITrack (change where ITrack looks for the reports directory - now a mapped network drive).
Once you navigate to the reports directory this error message should no longer appear. However, this is only a temporary solution; this error will appear each time the user starts his/her computer (until they go to their reports directory).


Another possible issue is that the reports directory may not have the proper permissions.
Another possible issue is that the reports directory may not have the proper permissions.


[[Category:Printing Error Messages (ITrack)]]
== Solution ==
Simply map the ITrack folder on the server to a network drive, then reflect that change within ITrack (change where ITrack looks for the reports directory - now a mapped network drive).
 
[[Category:ITrack/Printing Error Messages]]


[[Category:ITrack/Support]]
[[Category:ITrack/Support]]

Latest revision as of 12:24, 31 October 2011

IDispatch Error 14534.PNG

Cause

This error occurs because of an issue where Windows does not immediately recognize the reports directory on the server.

Once you navigate to the reports directory this error message should no longer appear. However, this is only a temporary solution; this error will appear each time the user starts his/her computer (until they go to their reports directory).

Another possible issue is that the reports directory may not have the proper permissions.

Solution

Simply map the ITrack folder on the server to a network drive, then reflect that change within ITrack (change where ITrack looks for the reports directory - now a mapped network drive).