Difference between revisions of "ITrack/IDispatch error 31826"
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(Clarified cause and solutions) |
(Sneaky sneaky) |
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* The ODBC driver is pointed at the wrong server. | * The ODBC driver is pointed at the wrong server. | ||
* Correct parameters were not passed in to the report | * Correct parameters were not passed in to the report. | ||
* Something wrong with the report you are trying to print (it is not up to date, or the user's database is not up to date). | * Something wrong with the report you are trying to print (it is not up to date, or the user's database is not up to date). | ||
* The wrong report my be referenced in Edit >> Options >> Reports, causing ITrack to think that incorrect parameters are being passed in. | |||
[[Category:Printing Error Messages (ITrack)]] | [[Category:Printing Error Messages (ITrack)]] | ||
[[Category:ITrack/Support]] | [[Category:ITrack/Support]] | ||
Revision as of 10:28, 17 September 2010
"Failed to retrieve data from the database."
Cause
This error occurs when Crystal was able to connect to a MySQL database, but the report query returned with an error.
Solution
Possible reasons the query would fail:
- The ODBC driver is pointed at the wrong server.
- Correct parameters were not passed in to the report.
- Something wrong with the report you are trying to print (it is not up to date, or the user's database is not up to date).
- The wrong report my be referenced in Edit >> Options >> Reports, causing ITrack to think that incorrect parameters are being passed in.
