Difference between revisions of "ITrack/IDispatch error 31826"
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(Giving this page a higher quality screenshot of the error message) |
Daytonlowell (talk | contribs) (made the solution section even clearer) |
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* The ODBC driver is pointed at the wrong server. | * The ODBC driver is pointed at the wrong server. | ||
* Something wrong with the report you are trying to print. | |||
* Something wrong with the report you are trying to print | ** Report isn't up-to-date | ||
* The wrong report | ** User's database is not up to date | ||
** Correct parameters were not passed in to the report. | |||
* The wrong report may be referenced in Edit > Options > Reports tab, causing ITrack to think that incorrect parameters are being passed in. | |||
[[Category:Printing Error Messages (ITrack)]] | [[Category:Printing Error Messages (ITrack)]] | ||
[[Category:ITrack/Support]] | [[Category:ITrack/Support]] | ||
Revision as of 16:18, 5 April 2011
"Failed to retrieve data from the database."
Cause
This error occurs when Crystal was able to connect to a MySQL database, but the report query returned with an error.
Solution
Possible reasons the query would fail:
- The ODBC driver is pointed at the wrong server.
- Something wrong with the report you are trying to print.
- Report isn't up-to-date
- User's database is not up to date
- Correct parameters were not passed in to the report.
- The wrong report may be referenced in Edit > Options > Reports tab, causing ITrack to think that incorrect parameters are being passed in.
