ITrack/IDispatch error 31837 - Failed to open the connection

From ISoft Wiki
< ITrack
Revision as of 10:52, 13 March 2012 by Daytonlowell (talk | contribs)
(diff) ← Older revision | Latest revision (diff) | Newer revision → (diff)
Jump to navigationJump to search

Idispatch31837.PNG

Cause

This error occurs because the ODBC connection is not set up correctly.

Solution

  1. Go into Control Panel > Administrative Tools > Data Sources (ODBC)
  2. Go to the System DSN tab. Make sure to set it up as a System DSN and NOT a User DSN. (Learn about the differences)
  3. Click the Configure... button on the right
  4. Make sure that everything is set up correctly
    • This includes ensuring that the ODBC datasource name matches the name of the database ITrack is currently connecting to. If you connect to `itrackpro_testing`, you need an ODBC connection named 'itrackpro_testing'.
Retrieved from "https://wikido.isoftdata.com//index.php?title=ITrack/IDispatch_error_31837_-_Failed_to_open_the_connection&oldid=5613"