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The MySQL ODBC Driver is required to print from ITrack.


32 bit Windows

To install:

  1. Download MySQL ODBC Driver 5.1
  2. Run the installer (leave defaults)
  3. After the install is finished, go to Start > Control Panel > Administrative Tools > Data Sources (ODBC) > System DSN (tab)
    MySQL ODBC Connection Dialog
  4. Click Add...
  5. Scroll to the bottom of the list, select MySQL ODBC 3.51 Driver, select Finish
  6. Enter in the following Information in the box that appears:
    1. Data Source Name: This must match the name of the database that ITrack is connecting to. Normally, this is either "itrackpro" or "itrackenterprise"
    2. Description: ITrack
    3. Server: Enter the same server as ITrack uses (Open ITrack > Edit menu > Options > General (tab) > Server IP Address)
    4. Fill in the User and Password fields, then click Test. "Success; connection was made!" will display if the connection is working properly.
  7. Go to the Advanced tab
    1. Make sure the Don't Optimize Column Width and Return Matching Rows boxes are checked, but no others.
  8. Click Ok and OK again to save your changes.

64 bit Windows

By default, in Windows 64bit, they put the 64 bit version of the Data Sources (ODBC) in Administrative Tools, and it won't work. For more information, check the Microsoft KB article. You'll need to use the 32bit version of odbcad32.exe. Read on below for more details.

To Install:

  1. Navigate to %systemdrive%\Windows\SysWoW64 and look for Odbcad32.exe
  2. See the section "32 bit Windows" above to complete the ODBC setup
  3. It is recommenced that a shortcut be placed in Administrative Tools and named "Data Sources (ODBC) 32" and the existing one be renamed to "Data Sources (ODBC) 64" for future ease.