Difference between revisions of "ITrack/Quickbooks/Object specified in the request cannot be found"
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Object "[some Quickbooks ID]" specified in the request cannot be found. QuickBooks error message: Invalid argument. The specified record does not exist in the list. Code: 3120. | |||
== Cause == | == Cause == | ||
This usually happens because something became unsynced between ITrack and Quickbooks (some object was altered in Quickbooks in such a way that Quickbooks gave it a new ID that ITrack doesn't know about). | |||
This usually happens because something became unsynced between ITrack and Quickbooks. | |||
== Solution == | == Solution == | ||
In the case of a Invoice or Payment, you probably need to go to customer tab on the Quickbooks screen and double click the customer on the invoice/payment, then select the correct corresponding customer in Quickbooks. Then try to repush the invoice/payment to Quickbooks. | In the case of a Invoice or Payment, you probably need to go to customer tab on the Quickbooks screen and double click the customer on the invoice/payment, then select the correct corresponding customer in Quickbooks. Then try to repush the invoice/payment to Quickbooks. | ||
Revision as of 15:34, 22 February 2010
Object "[some Quickbooks ID]" specified in the request cannot be found. QuickBooks error message: Invalid argument. The specified record does not exist in the list. Code: 3120.
Cause
This usually happens because something became unsynced between ITrack and Quickbooks (some object was altered in Quickbooks in such a way that Quickbooks gave it a new ID that ITrack doesn't know about).
Solution
In the case of a Invoice or Payment, you probably need to go to customer tab on the Quickbooks screen and double click the customer on the invoice/payment, then select the correct corresponding customer in Quickbooks. Then try to repush the invoice/payment to Quickbooks.
