ITrack/Voiding an invoice

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  1. Go to the Customer Information Screen
  2. Type in and select a customer who has an invoice that you would like to delete
  3. Click on the Sales tab (it is called Sales Orders in ITrack Enterprise); this should bring up a list of invoices and payments that the customer has made
  4. Select the invoice that you would like to void
  5. Click on the void button


Tip
You can void payments using the same method