Difference between revisions of "ITrack/You do not have permission to view part information"

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(A problem I ran into when helping a customer)
 
m (Prettying up this page a bit)
 
Line 1: Line 1:
[[Image:No_Permission.png|frame|left|400px]]
[[Image:No_Permission.png|frame|center|400px]]


==='''Problem:'''===
==='''Problem:'''===
Line 6: Line 6:
==='''Solution:'''===
==='''Solution:'''===
(After asking a manager at the truck yard)
(After asking a manager at the truck yard)
1. Log into ITrack using the support login.
# Log into ITrack using the support login.
2. Go to Edit >> Users
# Go to Edit >> Users
3. Select the user that needs their permissions changed
# Select the user that needs their permissions changed
4. Give the user the permissions that they need
# Give the user the permissions that they need


[[Category:ITrack/Problems/Error Messages]]
[[Category:ITrack/Problems/Error Messages]]

Latest revision as of 14:15, 8 January 2010

No Permission.png

Problem:

This problem is caused because the user does not have adequate permissions to access a particular screen.

Solution:

(After asking a manager at the truck yard)

  1. Log into ITrack using the support login.
  2. Go to Edit >> Users
  3. Select the user that needs their permissions changed
  4. Give the user the permissions that they need