Difference between revisions of "Installing/using Instant VNC"

From ISoft Wiki
Jump to navigationJump to search
m (moved Using InstantVNC to Installing/using Instant VNC: maybe this will help it appear in search results more)
 
(2 intermediate revisions by the same user not shown)
Line 3: Line 3:
==Using it for the first time==
==Using it for the first time==
# [http://dl.isoftdata.com/InstantVNC.exe Click this link]
# [http://dl.isoftdata.com/InstantVNC.exe Click this link]
# A dialog/notice may appear asking if you're sure you would like to run it.  Choose '''Run''' </br>[[Image:RunInstantVNC.png]]
# A dialog/notice may appear asking if you're sure you would like to run it.  Choose '''Run'''
# Another dialog/notice may appear telling you that the publisher could not be verified.  Choose '''Run''' again.</br>[[Image:PublisherCouldNotBeVerifiedInstantVNC.png]]
#*[[Image:RunInstantVNC.png]]
# Another dialog/notice may appear telling you that the publisher could not be verified.  Choose '''Run''' again.
#*[[Image:PublisherCouldNotBeVerifiedInstantVNC.png]]
# InstantVNC will appear
# InstantVNC will appear
# You'll want to let your ISoft support tech know what your '''Login Name''' is.</br>[[Image:InstantVNCLoginName.png]]
# You'll want to let your ISoft support tech know what your '''Login Name''' is.
#*[[Image:InstantVNCLoginName.png]]
# Then click '''OK'''.
# Then click '''OK'''.

Latest revision as of 16:05, 4 September 2012

InstantVNC is an application used by ISoft employees to remotely control customer's computers and assist with ITrack installations and offer support/assistance.

Using it for the first time

  1. Click this link
  2. A dialog/notice may appear asking if you're sure you would like to run it. Choose Run
    • RunInstantVNC.png
  3. Another dialog/notice may appear telling you that the publisher could not be verified. Choose Run again.
    • PublisherCouldNotBeVerifiedInstantVNC.png
  4. InstantVNC will appear
  5. You'll want to let your ISoft support tech know what your Login Name is.
    • InstantVNCLoginName.png
  6. Then click OK.