Installing/using Instant VNC

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InstantVNC is an application used by ISoft employees to remotely control customer's computers and assist with ITrack installations and offer support/assistance.

Getting it for the first time

  1. Click this link
  2. A dialog/notice may appear asking if you're sure you would like to run it. Choose Run

RunInstantVNC.png

  1. Another dialog.notice may appear telling you that the publisher could not be verified. Choose Run again.

PublisherCouldNotBeVerifiedInstantVNC.png

  1. InstantVNC will appear
  2. You'll want to let your ISoft support tech know what your Login Name is.

InstantVNCLoginName.png

  1. Then click OK.
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