Installing/using Instant VNC

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InstantVNC is an application used by ISoft employees to remotely control customer's computers and assist with ITrack installations and offer support/assistance.

Using it for the first time

  1. Click this link
  2. A dialog/notice may appear asking if you're sure you would like to run it. Choose Run
    • RunInstantVNC.png
  3. Another dialog/notice may appear telling you that the publisher could not be verified. Choose Run again.
    • PublisherCouldNotBeVerifiedInstantVNC.png
  4. InstantVNC will appear
  5. You'll want to let your ISoft support tech know what your Login Name is.
    • InstantVNCLoginName.png
  6. Then click OK.