Difference between revisions of "ITrack/Voiding an invoice"

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(Thought I would create a page about a commonly asked question)
 
 
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==='''To void and invoice:'''===
# Go to the Customer Information Screen
# Go to the Customer Information Screen
# Type in and select a customer who has an invoice that you would like to delete
# Type in and select a customer who has an invoice that you would like to delete
# Click on the '''Sales''' tab (it is called '''Sales Orders''' in ITrack Enterprise); this should bring up a list of invoices and payments that the customer has made
# Click on the '''Sales''' tab (it is called '''Sales Orders''' in ITrack Enterprise); this should bring up a list of invoices and payments that the customer has made
# Select an invoice that you would like to void
# Select the invoice that you would like to void
# Click on the void button
# Click on the void button




{{Tip|You can void payments using the same method}}
{{Tip|You can void payments using the same method}}

Latest revision as of 05:25, 1 January 2010

  1. Go to the Customer Information Screen
  2. Type in and select a customer who has an invoice that you would like to delete
  3. Click on the Sales tab (it is called Sales Orders in ITrack Enterprise); this should bring up a list of invoices and payments that the customer has made
  4. Select the invoice that you would like to void
  5. Click on the void button


Tip
You can void payments using the same method