Access violation at address

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AccessViolation.png

Access violation at address 0044BFA8 in module 'CARPART.EXE'. Read of address FFFFFFFC.

Problem

This error sometimes appears when a user clicks on the 'Export to Car-Part' button on the Home Screen of ITrack Pro.

Solution

  1. Transfer over the New PKZip files from: [\\file\ITRACK\Tech Support\3rd Party Software\Car-Part\NewPkzip]
  2. Place the files in the correct directory on the customer's computer (usually C:\pkzip).
  3. Click the 'Export to Car-Part' button in ITrack again.