Access violation at address

Access violation at address 0044BFA8 in module 'CARPART.EXE'. Read of address FFFFFFFC.

Problem

This error sometimes appears when a user clicks on the 'Export to Car-Part' button on the Home Screen of ITrack Pro.

Solution

1. Transfer over the New PKZip files from: [\\file\ITRACK\Tech Support\3rd Party Software\Car-Part\NewPkzip]
2. Place the files in the correct directory on the customer's computer (usually C:\pkzip).
3. Click the 'Export to Car-Part' button in ITrack again.