Lawnhiro

Provider Success Manual - Here is what being a Lawnhiro is, the do’s and don’ts, situations, how-to.

Quick Start

Set up push notifications

1. Email notifications are the default setting and Push notifications need to be activated by you in your settings.
2. To Activate: Add the Lawnhiro Login page to your home screen and enable push notifications by accessing the “Notifications” tab in your in-app settings. Select “Via Push” and confirm in the popup message that appears. Your push notifications will now be activated on your device, so you do not miss any job opportunities.

Claiming jobs (gigs)

1. Customers are able to request service either on-demand or on a date in the future. On-demand means same day or next day (weather permitting)
2. Jobs are posted in the “Available Jobs” tab in your account. You and all the other providers in your region are sent a notification via email, push notification, or both (depending on your settings).
3. You can claim a job by logging into the Lawnhiro app and selecting a date and time of completion.

Welcome packet in the mail

1. T-shirt (not required to wear but many providers like to look the part.)
2. 5” Welcome Home Signs & Stakes - plant in front lawn after every completed job

Provider assistance - Contact the Success Team

1. If you have any questions, need help with the app, or are not sure what to do? We are here to help you all day, every day.
2. Text or call us with any questions at 402-858-4532 or email us at providers@lawnhiro.com

Money

1. All jobs and tips completed on Monday through Sunday 11:59 each week will be calculated together and paid via direct deposit every Friday (with the exception of some holidays).
2. You receive 100% of the tips paid (Lawnhiro pays the processing fees for you).

Expanding Service area*

1. During your onboarding process you will be assigned a “Home” region. This is the area where you will be able to see and claim jobs and will be activated upon approval. You may expand your service area to neighboring regions in your settings. (Available starting September 1st, 2024)